Gene Kim

"Researcher behind The Phoenix Project and the Three Ways of DevOps."

Gene Kim is a researcher and former Tripwire CTO who studies how technology organizations actually ship. He co-wrote The Phoenix Project and later The DevOps Handbook and The Unicorn Project, and helped build the DORA research that put deployment frequency and change-fail rate on executive dashboards.

2 books·DevOps novels and DORA research

Books by Gene Kim

Our in-depth summaries and reviews of his work

Key Ideas & Recurring Themes

Unplanned work is a first-class type of work

Incidents and rework jump the line. If you do not count them, they silently make every project late.

The Three Ways

Flow, then feedback, then continual learning — in that order — turn a hero plant into a system that ships.

The Five Ideals

Locality and simplicity; focus, flow, and joy; improvement of daily work; psychological safety; customer focus — the developer operating system.

Locality beats the ticket queue

If a developer cannot build, test, and see a change without a week of approvals, the org does not own the software.

Notable Quotes

"Your job is to ensure the overall health of IT so the business can achieve its goals."
— The Phoenix Project
"Bring joy back to technology work."
— The Unicorn Project

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Book Author Gene Kim