Technology
Human + Machine Summary & Review: Redesigning Work for the AI Era
Daugherty and Wilson's HBR playbook for redesigning work around AI — the "Missing Middle," six fusion roles, and the MELDS framework for…
Read Summary →H. James Wilson
"Global Managing Director of Technology Research at Accenture; co-author of Human + Machine"
H. James Wilson is Global Managing Director of Technology Research at Accenture Research, where he studies the intersection of AI, automation, and the future of work. His research spans large-scale surveys and case studies of how companies redesign jobs and processes around intelligent systems. With Paul R. Daugherty, he co-authored Human + Machine, which introduces the "fusion skills" and organizational capabilities leaders need to move AI initiatives from pilot to scale.
1 book·AI & the Future of Work
Books by H. James Wilson
Our in-depth summaries and reviews of his work
Key Ideas & Recurring Themes
Eight Fusion Skills
The human capabilities — like reciprocal apprenticing and intelligent interrogation — that matter most for working alongside AI.
Six New Fusion Roles
Trainers, explainers, and sustainers (plus their machine-side counterparts) — the new jobs emerging in the Missing Middle.
Notable Quotes
"Fusion skills are learnable habits, not innate talents."— Human + Machine
Book Author H. James Wilson
Human + Machine Summary & Review: Redesigning Work for the AI Era
Daugherty and Wilson's HBR playbook for redesigning work around AI — the "Missing Middle," six fusion roles, and the MELDS framework for scaling past pilot purgatory.